[LEGAL]

Terms of Use

Last Updated: December 29, 2025

AGREEMENT TO TERMS

By accessing and placing an order with Contestra, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and Contestra.

Under no circumstances shall Contestra team be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if Contestra team or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.

Contestra will not be responsible for any outcome that may occur during the course of usage of our resources. We reserve the right to change prices and revise the resources usage policy at any moment.

1. LICENSE

Contestra grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the website and services strictly in accordance with the terms of this Agreement.

All the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Service and its content are owned by Contestra or Contestra's suppliers. Neither this Agreement nor your access to the Service transfers to you or any third party any rights, title or interest in or to such intellectual property rights, except for the limited access rights expressly set forth herein.

2. DEFINITIONS AND KEY TERMS

For the purposes of these Terms of Use:

“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Contestra.
“Service” refers to the website, application, platform, APIs, and any related services provided by Contestra.
“You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
“Account” means a unique account created for You to access our Service or parts of our Service.
“Website” refers to Contestra, accessible from https://www.contestra.com/
“Content” refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.
“Device” means any device that can access the Service such as a computer, a cellphone or a digital tablet.
“Personal Data” is any information that relates to an identified or identifiable individual.

3. ACCOUNT REGISTRATION

You may be required to register with Contestra in order to access and use certain features of the Service. If you choose to register for the Service, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the Service's registration form.

You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions on the Service. Contestra may suspend or terminate your Account in accordance with these Terms.

Account Responsibilities: You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify Contestra of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Contestra cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

4. SUBSCRIPTION AND PAYMENT

4.1. Monthly Subscription Plans:

Monthly subscription plans will automatically renew each month. Customer may cancel a monthly subscription at any time by going to the “Billing” page in their account settings. The effective termination date will be the last day of the then-current renewal term. No refunds will be issued upon termination.

4.2. Annual or Multi-Year Subscription Plans:

For annual and longer subscriptions, the initial Subscription Term is set forth in the Order Form. The Subscription Term will automatically renew for an additional year unless either party gives the other written notice of intent not to renew at least thirty (30) days prior to expiration of the then-current Subscription Term.

4.3. Payment Terms:

Monthly subscription plans require payment by credit card at checkout at the price displayed at the time of purchase.
Enterprise customers will be invoiced for Subscription Fees and will pay all invoiced amounts within thirty (30) days of invoice receipt.
Contestra may adjust pricing at any time for renewal terms upon notice to Customer.
Monthly Subscription Fees are charged in advance based on the number of Monthly Active Users purchased.

4.4. Non-Refundable: All fees are non-refundable except as expressly set forth herein or as required by applicable law.

5. RESTRICTIONS

You agree not to, and you will not permit others to:

License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the Service or make the Service available to any third party.
Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the Service.
Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Contestra or its affiliates, partners, suppliers or licensors.
Use the Service for any purpose that is unlawful or prohibited by these Terms.
Use the Service in any manner that could damage, disable, overburden, or impair the Service.
Use any robot, spider, or other automatic device, process or means to access the Service for any purpose.
Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Service.

6. YOUR SUGGESTIONS

Any feedback, comments, ideas, improvements or suggestions (collectively, “Suggestions”) provided by you to Contestra with respect to the Service shall remain the sole and exclusive property of Contestra.

Contestra shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.

7. YOUR CONSENT

We have updated our Terms of Use to provide you with complete transparency into what is being set when you visit our site and how it is being used. By using our Service, registering an account, or making a purchase, you hereby consent to our Terms of Use.

8. LINKS TO OTHER WEBSITES

Our Service may contain links to third-party websites or services that are not owned or controlled by Contestra.

Contestra has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Contestra shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

9. COOKIES

Contestra uses “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our Service but are non-essential to their use. However, without these cookies, certain functionality may become unavailable or you would be required to enter your login details every time you visit the Service.

Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Service correctly or at all. We never place Personally Identifiable Information in Cookies.

10. CHANGES TO OUR TERMS OF USE

Contestra reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

11. MODIFICATIONS TO OUR PLATFORM

Contestra reserves the right to modify, suspend or discontinue, temporarily or permanently, the Service or any service to which it connects, with or without notice and without liability to you.

12. UPDATES TO OUR PLATFORM

Contestra may from time to time provide enhancements or improvements to the features and functionality of the Service, which may include patches, bug fixes, updates, upgrades and other modifications (“Updates”).

Updates may modify or delete certain features and/or functionalities of the Service. You agree that Contestra has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features and/or functionalities of the Service to you.

You further agree that all Updates will be (i) deemed to constitute an integral part of the Service, and (ii) subject to the terms and conditions of this Agreement.

13. THIRD-PARTY SERVICES

We may display, include or make available third-party content (including data, information, applications and other products or services) or provide links to third-party websites or services (“Third-Party Services”).

You acknowledge and agree that Contestra shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Contestra does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

14. INTELLECTUAL PROPERTY

The Service and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof) are owned by Contestra, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

The material may not be copied, modified, reproduced, downloaded or distributed in any way, in whole or in part, without the express prior written permission of Contestra, unless and except as is expressly provided in these Terms. Any unauthorized use of the material is prohibited.

15. COPYRIGHT INFRINGEMENT NOTICE

If you are a copyright owner or such owner's agent and believe any material on our Service infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing:

A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
Identification of the material that is claimed to be infringing;
Identification of the material that is claimed to be infringing and where it is located on the Service;
Your contact information, including your address, telephone number, and email;
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law;
A statement, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Please submit your notification to: [email protected]

16. LOGO LICENSE

Customer grants Contestra a non-exclusive, non-transferable, royalty-free license to display Customer's name and logo on Contestra's website solely for the purpose of identifying Customer as a current customer of Contestra.

Customer may request removal of their logo at any time by sending a written request to [email protected].

17. SUBMISSIONS

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Service (“Submissions”) provided by you to Contestra are non-confidential and shall become Contestra's sole property. Contestra shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

18. TYPOGRAPHICAL ERRORS

In the event a product and/or service is listed at an incorrect price or with incorrect information due to typographical error, we shall have the right to refuse or cancel any orders placed for the product and/or service listed at the incorrect price.

We shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account or other payment account in the amount of the charge.

19. DISCLAIMER

THE SERVICE IS PROVIDED TO YOU “AS IS” AND “AS AVAILABLE” AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, CONTESTRA, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE SERVICE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OR TRADE PRACTICE.

WITHOUT LIMITATION TO THE FOREGOING, CONTESTRA PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS OR BE ERROR FREE OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.

Contestra is not responsible for any content, code or any other imprecision. Contestra does not provide warranties or guarantees. In no event shall Contestra be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service.

20. LIMITATION OF LIABILITY

NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR, THE ENTIRE LIABILITY OF CONTESTRA AND ANY OF ITS SUPPLIERS UNDER ANY PROVISION OF THIS AGREEMENT AND YOUR EXCLUSIVE REMEDY FOR ALL OF THE FOREGOING SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU THROUGH THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CONTESTRA OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, LOSS OF PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SERVICE, THIRD-PARTY SOFTWARE AND/OR THIRD-PARTY HARDWARE USED WITH THE SERVICE, OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THESE TERMS), EVEN IF CONTESTRA OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these jurisdictions, each party's liability will be limited to the greatest extent permitted by law.

21. INDEMNIFICATION

You agree to defend, indemnify and hold Contestra and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your: (a) use of the Service; (b) violation of this Agreement or any law or regulation; (c) violation of any right of a third party, including any intellectual property right; or (d) any overt harmful act toward any other user of the Service.

However, this indemnification obligation will not apply if the third party claim is caused by our negligence, willful misconduct or violation of law.

22. TERMINATION

This Agreement shall remain in effect until terminated by you or Contestra. Contestra may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.

This Agreement will terminate immediately, without prior notice from Contestra, in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the Service and all copies thereof from your Device or from your computer.

Upon termination of this Agreement, you shall cease all use of the Service and delete all copies of the Service from your Device.

Termination of this Agreement will not limit any of Contestra's rights or remedies at law or in equity in case of breach by you (during the term of this Agreement) of any of your obligations under the present Agreement.

23. DISPUTE RESOLUTION

23.1. Notice of Dispute:

If you have a dispute with Contestra, you agree to first contact us and attempt to resolve the dispute informally. Any Notice of Dispute must include your name, address, contact information, the facts giving rise to the dispute, and the relief you request. You must send any Notice of Dispute via email to: [email protected]

23.2. Informal Negotiation:

You and Contestra will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the Notice of Dispute is sent.

23.3. Binding Arbitration:

If you and Contestra cannot resolve a dispute through informal negotiation, the dispute shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Either party may seek any interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the party's rights or property pending the completion of arbitration.

Legal and accounting costs shall be borne by the non-prevailing party.

23.4. Statute of Limitations:

YOU AND CONTESTRA AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

24. MISCELLANEOUS

24.1. Entire Agreement:

The Agreement constitutes the entire agreement between you and Contestra regarding your use of the Service and supersedes all prior and contemporaneous written or oral agreements between you and Contestra.

24.2. Waiver:

No failure to exercise, and no delay in exercising, on the part of either party, any right or any power under this Agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or power under this Agreement preclude further exercise of that or any other right granted herein.

24.3. Severability:

If any provision of this Agreement is held to be invalid or unenforceable by a court, the remaining provisions of this Agreement will remain in effect.

24.4. Assignment:

You may not assign or transfer this Agreement, by operation of law or otherwise, without Contestra's prior written consent. Contestra may freely assign or transfer this Agreement without restriction.

24.5. Governing Law:

The laws of the State of Delaware, excluding its conflicts of law rules, shall govern this Agreement and your use of the Service. Your use of the Service may also be subject to other local, state, national, or international laws.

24.6. Export Control:

You may not use or export the Service in violation of U.S. export laws and regulations.

25. CONTACT US

If you have any questions about these Terms of Use, you can contact us:

By email: [email protected]
By visiting our website: https://www.contestra.com/contact